Privacy Policy

At Ellis & Ellis LLC, we respect your privacy and are committed to protecting your personal information.

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What We Collect:
We may collect personal information you provide, such as your name, email, phone number, and details submitted through forms. We may also collect basic technical data like IP address and browsing activity.

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How We Use It:
Your information is used to respond to inquiries, provide services, communicate with you, and improve our website.

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Sharing of Information:
We do not sell or rent your personal information. We may share it with trusted service providers or when required by law.

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Security:
We take reasonable measures to protect your information, but no online transmission is completely secure.

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Cookies:
Our website may use cookies to improve user experience. You can adjust your browser settings if you prefer not to accept them.

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SMS Messaging & Compliance:

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

 

Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

 

Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.

Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support:
• Reply "HELP" for assistance or contact us at {{location.email}}
• Customer support is available during regular business hours

Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.